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Anyway, so talking about the Tesla autopilot. That’s a piece of software that could be described as not operating as well as it could or should or, you know, not quite reaching its full potential yet. I thought it be quite interesting for us to have a talk about what pieces of software that you have use either in your day to day or at your companies or anything like that. That doesn’t you’re sort of forced to use because there isn’t really any competition for it. But really, it is a poor piece of software and it just is absolutely right for being, you know, for a competitor to come along and sort of eat their lunch out. There’s loads of stuff like this. As a programmer, I know I look at stuff all the time. And it just I think the number one for me that I came across, I just I hated was Salesforce. I know like sales organisations love it and they do loads of money and. You know, it enables a whole massive class of sort of business to get done. But as a piece of software and as a pro like trying to get things set up, we’re trying to get it to do what you want or do anything. But that is just it’s an absolute nightmare and it’s in pieces and. I think the the reason why, you know, they are inviting, you know, they make a lot money, cloud computing and things like that, they’ve got a marketplace, so they’ve got a lot people bought into their ecosystem. But I think that’s what generates inertia, where they don’t have to improve the underlying thing too much because a lot people make good money off the fact that it is hard to put together and it’s hard to make work happy and all that kind of stuff. And there are a lot of CRM competitors out there. All units of sales process management things out there. Have you had any experience with the fun of Salesforce?

Well, I would agree with you. I have a fun salesforce to be their most annoying.

So also, if you are not a programmer, when you hire any software as a service, then you expect to be very intuitive, you know, to just good. Go pay with your credit card on get started. I saw the case with Salesforce there. It’s actually a big business on being on own companies that help companies to set up their own bespoke salesforce. So that proves how great caseloads of capabilities to to, you know, automate many are organised processes in your business. But is it’s it requires a lot of work on the interface. It’s quite complex as well. So, yeah, I think the thing is, if it gets too complicated or not working as expected, any software on the company side board would just change to our options. So very quickly, which lack I think Slark is fine is for for a purpose. So I have no major complaints on that. One will come in using it.

I like the fact that they are dynamic as well and how they price it. So if you if you have a you service that are not using it, that’s often then you get credits as well.

So it’s dynamic based very. I would want to be billing your per user. And it definitely helps when teams are in different time zones to get things organised.

So, yeah. So like I say, it’s fine. I’m I’m disappointed with some like apps. It’s not big pieces of software, but all these cloud apps for marketing lie. We use active campaign. And I don’t know what’s going on with those guys, but they they their support is quite poor. And one, some features don’t work. You get stuck. You can wait weeks to get things sorted. Then others like more traditional like HootSuite or those. Eh. Yeah, it’s not really are being much value. So I think they will be done by someone else. So we’re talking about internally as well. Not many days ago about that.

It will be great to have a proper like a powerful marketing tool where you can really consolidate old analytics and make sense of them, not only have old analytics but make sense of them or even get recommendations on audience audiences, some clusters. So currently it’s very fragmented. You know, you have their Facebook and will analytics then and then know what’s going on in social media. Then you have your e-commerce information. So, yeah, so far we keep working on bits and pieces with different tools.

But yeah, it’s something that we can definitely be improved from the analysis point of view to make your life easier broadly. Yeah.

I so we talked in a previous podcast about aggregation versus unbundling as a, you know, a path to market reach market. So that would be an aggregation play for you. I don’t know that the incumbents will be too happy about being turned into just like a data feed commodity where someone else can sort of get the cream off the top. A lot of times with it, when things are very fragmented like that, the reason why it’s fragmented is because there’s lots of proprietary data and proprietary systems that want to stay proprietary. Right. Because they want people within their ecosystem and they don’t want just to be a data provided to something that’s that’s higher up the food chain, I think. So the reason why I added slack to. The list is not necessarily that I think Slack is a poor piece of software necessarily. Although the desktop version of Slack runs of the thing called this is a bit programmer now, but runs of a thing called electron, which is basically a way of bundling a Chrome browser into a desktop application. But it’s an absolute resource hog for what it does. Like if you far up slack, which is essentially just sending text messages backwards and forwards, mostly, you know, it will use up all your ram. Don’t make your fans spin up. You can’t run anything else at the same time. So I’ve got a bit of an issue with it on that front. But the main problem I have with Slack, and it’s not just the on, but it’s like any instant messenger kind of project management thing is that. It you have to have well-behaved citizens on the platform because as soon as you have someone who isn’t a well-behaved citizen, it virally infects everything about that platform. So Slap, for example, enables micromanagement. Like real slow top down stuff, because the people who are causing the problems on the platform are not the ones who feel the pain. So, for example, it’s, you know. If your if there’s a product manager who wants to be getting updates every time they come up with a brand new brilliant idea, they type it into slack and drop it and drop it in a drop. And then the people who are actually executing on those things just get this constant drip of stuff and about 20 different conversations in different places. They’ve got to keep track of. And, you know, it splits off into threads and goes all over the place. And so next thing you know is, is same e-mail really is you spend the entirety of your time in the communications doing the communications and not actually executing it on any of the tasks. And so slack is an enabler of bad behaviour. So slack itself, I don’t think is a poor piece of software, but I think it’s a. As an enabler of bad behaviour, less you as an organisation are very hot and strict on the rules of using it as a platform. Then in battle, you know, it’s a bad organisations. It very quickly becomes a bad organisation. But just organisations that don’t appreciate that this might be a problem. It can cause like a massive sort of snowball effect of bad behaviour and problems and inefficiency that that was my main sort of issue with SLAPP, to be honest.

The way I usually as supervisor of like some tech teams, I just monitor slag on what’s going on. I will ask specific things, but I won’t bring into slug like discussions or brainstorming or all that because I will.

Will we end up centralised? You know, we are the head of development. So if I want something. All right. Are what, five different ideas, I will bring it to him or create outsized like a small group to go discuss them. And then he will go feed it on the right places.

It was more like an ecosystem for our dev team, Dan, like in tri, you know, sector or they stay within the organisation on how to communicate, unless you are very strict on policy, on specific groups. As you said, I mean, you need definitely need to be very organised or you can go out of control very quickly.

And you got annoyed people especially that the number one bad actor on Slack is the person who just only have a place in the general channel. And just at mentions. Everyone at mentions. All for every single thing or at mensches people. And it’s like Nigezie, you got to have the conversation there. But, you know, that’s that’s that’s. You might tell that I have a bit of sort of past history.

It’s like, oh, I’m definitely annoyed people as well. So I know what you mean. So.

Yeah. And so say it’s a good point. I agree. So if it’s Luckies, anyone France like is listening to these just. Yes.

Or all or if or if there’s a, you know, an entrepreneur which can find a way of doing like NSA messaging and like the communication system which helps remote teams, but it forces good behaviour. I think that’s that’s what we’re looking for. Yes.

Let us know and we’ll invest in the rights that WhatsApp never evolved for businesses as much. Yeah. I mean, they have been trying to buy they never opened up really their API or neither for advertising. So not sure what’s going on there. I mean, they don’t want to tacy and they pay a lot of money for that day nowadays. That’s kind of the norm. You know, you don’t need to make money, seem to do what we want.

Do we want Facebook adding to them on a plane? I’m not sure that we day doing this other day.

They is part of. Facebook. Monopoly on that sense.

I think it’s the most downloaded app worldwide or at least eight or the Apple store. But they make no revenue or maybe or not that I know if they don’t do advertising, make out a few pilots for businesses and they paid like 20 billion or more. 40 can remember now, but yeah, insane just to see what happens. But they got this fusion, so. Yeah, that will be for another podcast, I guess.

Absolutely. Yes. Where can I go off and do a tick tock between us. So thanks very much for listening. We’ll be back next week with some more nuggets of knowledge. In the meantime, please do cheque out our YouTube channel, which is where we post this and our other podcasts. You can search for net workers on YouTube to us or you can find the link in the show notes below. If you’re interested in a deep dive into all things entrepreneurial, including more detailed information, help mentorship and courses, please cheque out our Web site. And that is that network as DOT Co CEO Nexon. Thank you. But.

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